Job Description: Responsibilities & Requirements
Premier Bet Ghana is seeking to employ 25 Cashiers.
Job Roles & Responsibilities:
The duties that the candidate will be responsible for
- Answer incoming calls
- Attend to customer complaints
- Monitoring and improving order, and telephone handling.
- Answering representative questions and guiding them through difficult calls, and issues, diffusing angry customers or handling issues
- Preparing reports and analysing call centre data to improve processes ensuring resources are properly allocated and maximize and customer satisfaction.
- Taking on other tasks or projects to support employees and call centre operations
Job Requirement:
Qualification
- WASSCE/SSSCE/Diploma Holders
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Experience
- Proficient in MS Office and call Centre equipment/software programs
- Ability to work with others in a close manner.
- Certification in customer service is a plus.
- Has Sports Knowledge
- Experience in dealing with the public.
- Ability to deliver work on tight deadlines
- Decisiveness and attention to detail.
- Outstanding communication and interpersonal skills.
Locations: Accra, Konongo, Kpaguri & Adieso
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Premier Bet Ghana is seeking to employ 25 Cashiers.
Job Roles & Responsibilities:
The duties that the candidate will be responsible for
- Answer incoming calls
- Attend to customer complaints
- Monitoring and improving order, and telephone handling.
- Answering representative questions and guiding them through difficult calls, and issues, diffusing angry customers or handling issues
- Preparing reports and analysing call centre data to improve processes ensuring resources are properly allocated and maximize and customer satisfaction.
- Taking on other tasks or projects to support employees and call centre operations
Job Requirement:
Qualification
- WASSCE/SSSCE/Diploma Holders
ADVERTISEMENT
CONTINUE READING BELOW
Experience
- Proficient in MS Office and call Centre equipment/software programs
- Ability to work with others in a close manner.
- Certification in customer service is a plus.
- Has Sports Knowledge
- Experience in dealing with the public.
- Ability to deliver work on tight deadlines
- Decisiveness and attention to detail.
- Outstanding communication and interpersonal skills.
Locations: Accra, Konongo, Kpaguri & Adieso
« Go back to the jobs list