Social Media Community Manager - Genie Intel



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Genie Intel Advertising/Media Jobs in Accra


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Summary: Overall responsibilities are social media community management as well as supporting with creating content for and managing client social media pages and digital campaign.

Community Management

  • Utilize a variety of software to schedule and monitor text, visual and/or audio content on client social media pages
  • Leverage client FAQs to respond to enquiries or liaise with client CS team to respond
  • Interact with social media audience to increase organic engagement
  • Monitor and report on feedback, online reviews and sentiment analysis
  • Organize and participate in events to build community and boost brand awareness

Content Creation

  • Develop written content for client social media on Facebook, Twitter, Linkedin, Instagram etc.
  • Understand the nuances of each social media platform and what works on each, based on use case and best practices
  • Manage ephemeral content like stories and lives on client social media pages in real-time
  • Be up to date on current affairs, news, trends and pop-culture, which feed content creation


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