Country Lead, Ghana - VISA

Visa is a world leader in digital payments, facilitating more than 215 billion payment transactions between consumers, merchants, financial institutions, and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is a priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Country: Ghana

• Business Results: Accountable for achieving business targets through growing designated country business revenues PV, MV, CIF, and developing new business opportunities. Monitor business results of clients, anticipate challenges, and take proactive ownership to accomplish country scorecard targets.
• Contribute to the development of the West Africa strategy.
• Monitor the development of the banking, financial services, and payments industry, analyze trends, and understand factors affecting current and potential business results.
• Lead Visa’s strategy with Government, Central Bank, and regulators in Ghana.
• Ensure adequate controls are in place and actively manage compliance, regulatory and reputational issues, and external and Visa internal to mitigate business, operational and brand risk.
• Provide monthly tracking on results and progress for business development as part of the West Africa Leadership Team Monthly reporting.

RESPONSIBILITIES

Strategic Leadership

• Achieve Revenues north of a 35million USD with expected YoY growth
• Orchestrate and enable the Ghana team to define and execute a core set of strategic business priorities across the business to deliver differentiated growth
• Orchestrate recurring strategic planning processes and development of long-term investment and revenue plans e.g., MSO, AOPs, etc. partnering with Finance and other relevant functions
• Enable and lead others to structure and solve business problems, collaborating and coordinating with a range of functional stakeholders, and leading cross-functional teams.
• Navigate the Visa business through one of the most complex and highly regulated markets, by interpreting government policies and taking adequate measures to ensure Visa remains competitive in the market
• The holder of the role must be a persuasive, inspiring, and clear communicator with high emotional intelligence, in addition to being analytical, self-motivated, and with the ability to collaborate well with others from diverse backgrounds. The position requires the ability to apply strong analytical and critical thinking skills to solve business problems, and quickly arrive at recommendations that drive country priorities.

• Manage financial performance, forecasts, and budgets. Grow the business by developing solutions using Visa’s products and services that address clients’ business needs. Identify metrics and success factors for business growth.
• Monitor, analyze and develop and respond to competitors’ strategies.
• Cultivate close relationships with decision-makers of merchants, issuers, acquirers, financial institutions, governments, central banks, regulatory institutions and partner companies as relevant to stay abreast of their strategies, priorities and business issues.
• Represent Visa within the market across sales, regulatory affairs, corporate and social responsibility by speaking at conferences and business meetings and undertaking media/public relations activities to shape perceptions of Visa. Work with regional functions to maximize the utilization of Visa resources
• Proactively work with regional functions finance, product, marketing, corporate relations, merchants, digital, compliance, risk, HR to ensure that each function is aligned and actively supports the strategic agenda of the country.
• Provide integral feedback loop to regional functions and other regions on client-related issues to help shape and address client needs and develop meaningful solutions

Client Leadership:

• Provide oversight on country strategy and key account plans, prioritize and coordinate product, client and brand marketing initiatives in conjunction with the global and local marketing teams. Ensure Playbook is developed as required by each client segment and achieve intended goals and results.
• Lead client sales function like to ensure enterprise and country-specific targets and objectives are met or exceeded direct line responsibility for client sales
• Work with the mid-market manager to influence the growth of revenues from these clients for the country.
• Monitor the development of banking, financial services, and payments industry, analyze trends and understand factors affecting current and potential business results of Visa. Adapt business strategy to protect existing business as well as capitalize on new opportunities
• Understand and influence product positioning and pricing of Visa and competitors’ products in clients’ product portfolios
• Develop a pipeline of innovative and differentiated product and service capabilities that are targeted at delivering enterprise objectives and strategies

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

• Bachelor’s degree or equivalent qualification
• 12 years and above industry experience, preferably in payments
• Excellent written and verbal communication and presentation skills.
• Experience in client-facing roles with multiple key clients and stakeholders, ideally including financial institutions banks, large retailers, multinationals, governments, local partners, etc.
• Strong experience in the Banking or Financial Services sector or Mobile network or Fintechs or Government, card payment experience essential
• Excellent knowledge of Visa, other payment systems, card products, and the activities of different payment systems in the relevant markets.
• Ability to manage varied indirect reporting relationships at all levels of the Visa and Client organization.
• Sales Experience.