Call Center Agent - Reputable Company



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Reputable Company Customer Service Jobs in Accra


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Roles and Responsibilities

  • We are a leading multinational BPO company, operating in Ghana and currently recruiting for Call center agents to help us achieve our objectives.
  • This is your chance to contribute, add value and work in an amazing company that really cares about its team members.
  • Ensure that the assigned targets in accordance with SLA are met
  • We are looking for 0-1 years’ experience in Technical Support Representatives who already have knowledge of Call Center operations.
  • Ensure that the quality of the calls is in compliance with predefined parameters.
  • Ensure adherence to established attendance schedules
  • We provide a competitive salary and an opportunity for building a long-term stable career with us. 
  • We will provide training for those with a positive attitude who are ready to upgrade themselves and develop new skills.


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Required Skills or Experience

  • 0-1 year of experience min ( Fresh graduates are encouraged to apply)
  • Excellent English Level.
  • Proactive, good communication skills and energetic.
  • Ability to sit for long hours.

MINIMUM EXPERIENCE AND SKILLS

  • Good communication skills
  • Good interpersonal skills
  • Strong team player who can manage multiple stakeholders
  • Good communication skills and are comfortable with handling phone calls in a positive and professional manner.
  • Strong relationship builder
  • Strong attention to detail and deliver work that is of a high standard
  • Fresher with above skills can be considered
  • Attention to details
  • Tech Savvy
  • Service-oriented with excellent interpersonal skills.

WHAT WE OFFER

If you are successful after moving through our selection process we will give you the opportunity to join our world-class team. Where you will have access to the following:


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  • Good working environment with a first-class facility.
  • Career growth and development.
  • Attractive compensation package
  • Medical benefits
  • Great work culture
  • In-depth training and guidance for the respective line of business
  • Continuous opportunities for training and development (i.e., Leadership development; soft skills; financial)
  • Career growth opportunities within the contact center
  • Rewards and recognition (Awards) for meeting performance criteria set
  • Opportunity to join an employer-centric organization
  • Opportunity to join a global award-winning organization
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DISCLAIMER

  • Do not pay any fee to any Recruiter.
  • The Recruiter may amend, delete or expire jobs at any time without notification.
  • The Recruiter reserves the right not to proceed with filling the position.
  • An application will not in itself entitle the applicant to an interview.

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