Deliveries Coordinator - Gigo



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Our client, a fashion company located in Dzorwulu is looking for a Deliveries coordinator. The role is an extension of the sales and customer experience team. The incumbent manages all processes pertaining to delivering customers' orders.

Responsibilities

  • The coordinator is responsible for ensuring that customers' orders are delivered in a timely, stress-free and delightful manner.
  • S/He manages the deliverymen and companies the company works with, ensuring efficiency and customer satisfaction.
  • S/He gathers feedback regularly from customers and applies this to constantly improve service delivery. S/He also conducts regular research to find new vendors, and technology to improve performance.
  • The coordinator is also responsible for ensuring repeat business from customers whom s/he engages with.


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Requirements

  • Must be great at building relationships
  • Strong communication skills
  • Must possess conflict resolution skills
  • Able to work with people from diverse backgrounds
  • Must be a passionate person
  • Impressive work ethic


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