Job Description: Responsibilities & Requirements
Under the supervision of the Chief Information Technology Officer (CITO), you shall: assist the CITO in providing full life-cycle database support for our banking system and associated applications. The job holder shall maintain in-house databases, and applications, run daily basic tasks, running tests as per supporting end-users for the Head office and branches of the institution.
He/She shall also develop and maintain the APIs where needed in collaboration with the partners. Work closely with Business Development Department on Mobibank our Mobile banking solution.
MAIN RESPONSIBILITIES
- Provide local support on/with Amplitude Core Banking System.
- Manage Amplitude CBS ticketing.
- Provide training on Service Now and ticketing management.
- Lead solutions integration to the Amplitude CBS.
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GENERIC ACTIVITES
- Manage projects and initiatives related to the implementation and continuous improvement of Alternative Delivery Channels.
- In-house database configuration and maintenance
- Amplitude CBS basic administrative tasks
- API development and testing
- Configuration on Amplitude CBS in the UAT for tests
- Maintain a list of issues and requests in Service Now and follow their resolution
- Maintain in-house databases and applications
- Provide training for new DBA
- Write scripts for data to extract by the partners
CHALLENGES
- Help Desk constraint to stay at one place to receive calls and address the various users’ requests
- Constraint to investigate and deliver solutions on time to ensure business continuity
- Constraint to deliver Credit Bureau reports on time
- Constraint to work occasionally after normal working hours in the Office
What kind of profile are we looking for?
You have a:
- A first degree in Information Technology or Computer Science from a recognised tertiary institution.
- Minimum two (2) years experience in IT / Banking system support and training in a financial institution. At least 1 year should be in SQL scripting.
- Knowledge of banking software, skilful in installation, implementation, training and programming in SQL is valuable.
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Under the supervision of the Chief Information Technology Officer (CITO), you shall: assist the CITO in providing full life-cycle database support for our banking system and associated applications. The job holder shall maintain in-house databases, and applications, run daily basic tasks, running tests as per supporting end-users for the Head office and branches of the institution.
He/She shall also develop and maintain the APIs where needed in collaboration with the partners. Work closely with Business Development Department on Mobibank our Mobile banking solution.
MAIN RESPONSIBILITIES
- Provide local support on/with Amplitude Core Banking System.
- Manage Amplitude CBS ticketing.
- Provide training on Service Now and ticketing management.
- Lead solutions integration to the Amplitude CBS.
ADVERTISEMENT
CONTINUE READING BELOW
GENERIC ACTIVITES
- Manage projects and initiatives related to the implementation and continuous improvement of Alternative Delivery Channels.
- In-house database configuration and maintenance
- Amplitude CBS basic administrative tasks
- API development and testing
- Configuration on Amplitude CBS in the UAT for tests
- Maintain a list of issues and requests in Service Now and follow their resolution
- Maintain in-house databases and applications
- Provide training for new DBA
- Write scripts for data to extract by the partners
CHALLENGES
- Help Desk constraint to stay at one place to receive calls and address the various users’ requests
- Constraint to investigate and deliver solutions on time to ensure business continuity
- Constraint to deliver Credit Bureau reports on time
- Constraint to work occasionally after normal working hours in the Office
What kind of profile are we looking for?
You have a:
- A first degree in Information Technology or Computer Science from a recognised tertiary institution.
- Minimum two (2) years experience in IT / Banking system support and training in a financial institution. At least 1 year should be in SQL scripting.
- Knowledge of banking software, skilful in installation, implementation, training and programming in SQL is valuable.
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CONTINUE READING BELOW
« Go back to the jobs list