Digital Concepts Limited Customer Service Jobs in Accra
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2. Scroll down and find how to apply or mode of application for this job after the job description.
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Digital Concepts Limited seeks to employ a Help Desk Executive.
Job Description
- respond to requests for technical assistance in person, via phone, chat or email
- diagnose and resolve technical hardware and software issues
- research questions using available information resources
- advise the user on appropriate action
- follow standard help desk procedures
- log all help desk interactions
- administer help desk software
- follow up with customers and users to ensure complete resolution of issues
Qualification Required & Experience
- learning skills
- customer service orientation
- problem-solving
- HND
- team interaction
- planning and organizing
- 3 years work experience
Location: Accra
« Go back to the jobs list
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Digital Concepts Limited seeks to employ a Help Desk Executive.
Job Description
- respond to requests for technical assistance in person, via phone, chat or email
- diagnose and resolve technical hardware and software issues
- research questions using available information resources
- advise the user on appropriate action
- follow standard help desk procedures
- log all help desk interactions
- administer help desk software
- follow up with customers and users to ensure complete resolution of issues
Qualification Required & Experience
- learning skills
- customer service orientation
- problem-solving
- HND
- team interaction
- planning and organizing
- 3 years work experience
Location: Accra
« Go back to the jobs list