First National Bank Customer Service Jobs in Accra
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
purpose
Controls and supervises Service Consultants in terms of service and admin to ensure an excellent customer experience.
responsibilities
- Provide admin support to the service consultants.
- Ensure compliance with all related procedures.
- Ensure excellent customer experience.
- Handle customer complaints.
- Ensure the customer is correctly identified before authorising a withdrawal.
- Golden Rules are followed at all times.
- Ensure annual/sick leave is updated.
- Ready use stock (BOB Cards/Debit cards).
- General Ledger entries are completed as per requirements.
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experience and qualifications
- Minimum Qualification: Relevant Degree.
- Experience : 3 - 5 Years of related experience.
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
purpose
Controls and supervises Service Consultants in terms of service and admin to ensure an excellent customer experience.
responsibilities
- Provide admin support to the service consultants.
- Ensure compliance with all related procedures.
- Ensure excellent customer experience.
- Handle customer complaints.
- Ensure the customer is correctly identified before authorising a withdrawal.
- Golden Rules are followed at all times.
- Ensure annual/sick leave is updated.
- Ready use stock (BOB Cards/Debit cards).
- General Ledger entries are completed as per requirements.
ADVERTISEMENT - CONTINUE READING BELOW
experience and qualifications
- Minimum Qualification: Relevant Degree.
- Experience : 3 - 5 Years of related experience.