MTN Sales / Marketing Jobs in Accra
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Job Summary:
- Responsible for coordinating and steering the activities of the SME Virtual platform to drive traffic to the platform. Ensuring that the platform is customer friendly and appealing to prospects.
- This will be done on the bedrock of ensuring consistent and superior customer experience whiles progressively growing the ARPU of each account in their portfolio.
Job Context
- Highly dynamic and competitive telecommunication industry
- Innovation-driven industry
- High Regulatory environment
- Global technology trends and advancements
- Global & MTN Group approved IT Standards and Practices
- Diverse Cultural environment
- Regionalization structure implication
- Performance-driven environment
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Job Role
- Prospect for new SME clients virtually
- Identify potential clients and drive their traffic to the SME virtual platform
- Acquisition of new SME clients virtually.
- Implement virtual sales strategies to acquire SME clients.
- SME customer relationship management
- Timely response to customer complaints.
- Cross-sell MTN products & services virtually.
- Periodic update of relevant information on existing and new products and services on the SME virtual site.
- Collate and analyse all information on customer enquiries and or queries.
- Achieve SME virtual sales targets.
Qualification Required & Experience
- Minimum of a bachelor’s degree in Marketing/ Business Management or related field
Experience
- Minimum of 3 years of relevant work experience in a commercial function
Knowledge
- In-depth knowledge of the market and industry
- Knowledge of the range of the corporate business partners
- Customer Relations Management
- Understanding of technology and services
- Knowledge of standard office practices and procedures
Competencies
Skills/Physical competencies:
- Manages self, good conflict management, self-accountability
- Energy & Drive – Innovative, takes initiative, result oriented and develops self consistently
- Interpersonal Skills – Self-Leadership, customer centricity, collaborative and coaches & develops direct reports
- Personal Skills – Trustworthy, integrity and ethical in dealings
- Operating Skills – Ability to focus on priorities and plans,
- Organisational Positioning Skills – Good written and verbal communication, presentation skills commitment to the organization
- Analytical thinking and Problem-solving abilities
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Must live the MTN Values of
Can Do; Integrity; leadership; Innovation; Relationships
Must exhibit the MTN Vital Behaviors of
Complete Candor, Complete Accountability, Active Collaboration & Get it done.
Location: Accra
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Job Summary:
- Responsible for coordinating and steering the activities of the SME Virtual platform to drive traffic to the platform. Ensuring that the platform is customer friendly and appealing to prospects.
- This will be done on the bedrock of ensuring consistent and superior customer experience whiles progressively growing the ARPU of each account in their portfolio.
Job Context
- Highly dynamic and competitive telecommunication industry
- Innovation-driven industry
- High Regulatory environment
- Global technology trends and advancements
- Global & MTN Group approved IT Standards and Practices
- Diverse Cultural environment
- Regionalization structure implication
- Performance-driven environment
ADVERTISEMENT - CONTINUE READING BELOW
Job Role
- Prospect for new SME clients virtually
- Identify potential clients and drive their traffic to the SME virtual platform
- Acquisition of new SME clients virtually.
- Implement virtual sales strategies to acquire SME clients.
- SME customer relationship management
- Timely response to customer complaints.
- Cross-sell MTN products & services virtually.
- Periodic update of relevant information on existing and new products and services on the SME virtual site.
- Collate and analyse all information on customer enquiries and or queries.
- Achieve SME virtual sales targets.
Qualification Required & Experience
- Minimum of a bachelor’s degree in Marketing/ Business Management or related field
Experience
- Minimum of 3 years of relevant work experience in a commercial function
Knowledge
- In-depth knowledge of the market and industry
- Knowledge of the range of the corporate business partners
- Customer Relations Management
- Understanding of technology and services
- Knowledge of standard office practices and procedures
Competencies
Skills/Physical competencies:
- Manages self, good conflict management, self-accountability
- Energy & Drive – Innovative, takes initiative, result oriented and develops self consistently
- Interpersonal Skills – Self-Leadership, customer centricity, collaborative and coaches & develops direct reports
- Personal Skills – Trustworthy, integrity and ethical in dealings
- Operating Skills – Ability to focus on priorities and plans,
- Organisational Positioning Skills – Good written and verbal communication, presentation skills commitment to the organization
- Analytical thinking and Problem-solving abilities
ADVERTISEMENT - CONTINUE READING BELOW
Must live the MTN Values of
Can Do; Integrity; leadership; Innovation; Relationships
Must exhibit the MTN Vital Behaviors of
Complete Candor, Complete Accountability, Active Collaboration & Get it done.
Location: Accra
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