Fraud & Investigation Analyst - Vodafone Ghana



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Job Description: Responsibilities & Requirements


Job Summary

  • Responsible for ensuring that all offences including theft, fraud, corruption and dishonesty are investigated and reported in a consistent manner.
  • Incorporate investigative best practices and lessons learnt into existing security policies.
  • Support coordination of engagements with law enforcement and security agencies to provide security assurance to the Vodafone network.

Job Responsibility

  • Support with the operationalisation of already established courts to enhance proceedings on cable theft cases.
  • Record and coordinate the full investigation of reported allegations of fraud and breaches within the business and maintain appropriate administrative and legal paperwork/ records for all investigations
  • Provide evidence where needed in disciplinary/ criminal proceedings regarding investigations conducted and analyse with recommendations given on escalated cases from across the business
  • Agreeing on investigations procedure with Security and Investigations manager/ Corporate Security Manager and preparation of investigation reports
  • Analysis and reporting of internal and external security violations, cooperation with law enforcement agencies and the implementation of findings, in conjunction with other departments.


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Professional/Technical Skills

  • Be able to coordinate full investigations into all reported allegations of security violations within the business and appropriate administrative and legal paperwork and records.
  • Identify and agree on recommendations within the business following investigations including recommendations of disciplinary or criminal actions against staff members or contractors.
  • Should be very confidential and have some level of confidence and courage.
  • Should networks within the security and investigations agencies.
  • Should have the capacity to analyze data and draw conclusions.
  • A good first degree or a diploma with about five years’ experience
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