Protocol Officer (P1), AfCFTA - African Union Commission



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Job Description: Responsibilities & Requirements


The Protocol Officer (P1) at African Continental Free Trade Area (AfCFTA) is to support the development and delivery of a range of protocol activities during events such as training/information seminars, conferences, publicity events, dinners and luncheons in line with protocol policies, strategies and programmes within the AfCFTA Secretariat

Main Functions

  • Assist in the following up on the activities of the division, including monitoring and evaluating progress made in line with a predefined strategic plan;
  • Provide support in the implementation of programs, policies and procedures within the division; 


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  • Assist in conducting analysis and generating accurate reports in a timely manner for the respective Unit/Division and AU’s internal use; 
  • Provide support to senior officers in setting the overall research direction of a relevant policy area; 
  • Participate in the organisation of relevant meetings, congresses and conferences with stakeholders; 
  • Assist in engagement with relevant mid-level stakeholders and develop relationships as may be delegated; 
  • Support the promotion of the activities of the Division including preparing leaflets, guidelines and fact sheets; 
  • Provide technical support to internal and external stakeholders. 
     

Specific Responsibilities

  • Assist in the preparation of protocol information guidelines for delegates and participants of AfCFTA meetings on the modalities of accreditation and seating plans
  • Assist in the preparation of the Diplomatic list of State Parties of the AfCFTA and keep protocol related documents of historical value and ensure their periodical update
  • Assist in securing and maintaining ceremonial items such as Mast flags; desk flags, car pennants and nameplates of Member States are properly procured and correctly used inappropriate places


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  • Provide protocol assistance to staff and handle in-house and external enquiries
  • Undertake Airport duties of welcoming/and seeing-off VIPs and other personalities at the airport, VIP lounge arrangements, etc…
  • Maintains working relationships with airline personnel, immigration and customs officers under the guidance of the Manager;
  • Oversees the work of the staff under his supervision;
  • Oversees the processing of Exit Visas for the departing staff;
  • Perform other duties as may be assigned 
     

Academic Requirements and Relevant Experience

A Bachelor’s Degree in International Relations and Diplomacy, Public Administration, Humanities or any other related discipline with 2 years of relevant work experience 
 

Required Skills

  • Oral and written communication skills
  • Excellent analytical thinking and problem-solving skills
  • Planning and organizational skills
  • Ability to successfully manage ambiguity  
  • Ability to work across business units/geographies; cultural sensitivity
  • Proficiency in one of the AU official working languages (French, English, Portuguese, Arabic) and  fluency in another AU language(s) is an added advantage;


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Leadership Competencies

  • Strategic Insight
  • Developing Others
  • Change Management
  • Managing Risk

Core Competencies

  • Accountable and Complies with Rules
  • Communicating with Influence
  • Teamwork and Collaboration
  • Learning Orientation
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  • An application will not in itself entitle the applicant to an interview.

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