Solutions Specialist - Vodafone Ghana



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Work with Business Units, Revenue Assurance, Corporate security, Finance and other Technology departments to analyze, design, plan, develop, implement and deliver end to end solutions across sales and activation systems, Freelancer and Retail Systems, Provisioning & Activation systems, Products and Tariffs, Offers, Value Added Services, Vodafone Cash, Campaign management and related systems

Job Responsibility

  • Facilitate the process of cost and effort estimation of new features and applications for delivering new solutions
  • Responsible for the end-to-end solution design effort for complex solution requirements in conjunction with the design authority, delivery management, and operational teams within the technology organization.


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  • Write or contribute to design documents that are in-line with the architectural guidelines
  • Document product requirements and translate them into technical specification and acceptance criteria

Application Architecture

  • IT implementations Domain & systems (CBU, EBU, FBU, Vodafone Cash
  • Define the application’s Architecture, in line with guidelines, and support the E2E Architecture
  • Value Added Service
  • Provisioning & Activation systems (SIM Reg)
  • Products & Tariffs
  • Campaign Management

Solution Design, Development & Functional Testing

  • Solution design
  • Low-Level Design
  • Internal development
  • Products, Tariffs, Offers & Promotion Development, implementation, configuration (Mobile/Fixed, prepaid, post-paid, Converged solutions, content, VAS – USSD, SMS, IVR, and VF-Cash, etc.)
  • Retail (in-store) & Sales Application development
  • Campaign and Management & Related systems
  • Engagement and management of development partners, vendors & 3rd parties


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Execution of all the testing levels and acceptance tests

  • IT Implementations
  • Responsible for the E2E delivery of the required SLA’s defined within the solution development for Business units

Support Maintenance Of Application & Products

  • Application Maintenance (3rd level) supporting the IT Operations and Product Service Operations
  • Software & E2E product quality delivery
  • Faster Time to Market
  • Better Quality
  • Higher Flexibility
  • Lower costs

Experience and Qualification

  • Degree in Telecommunications Engineering, Electrical/Electronic Engineering, Computer Science or related discipline/experience.
  • Minimum 3 years experience in Online Charging System configuration, product and application development for mobile and fixed networks, and Value Added Services or related field of Telecommunications
  • Business & Customer Requirements Analysis
  • Telecom & IT networks and systems, Back end System, Service and Solution Development


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  • Operating systems (Unix, Linux, Windows and related environments), Database administration
  • Application Development (Shell Scripting, Java, PHP, Python, SOAP/XML, REST APIs, Web services, etc.), Research & Development
  • Architecture & Design
  • Handson experience in Products & Tariffs Development; Mobile/Fixed, prepaid, postpaid, VAS & Content, VFCash, Campaign Management and Related Systems
  • Testing & Evaluation, Implementation & Integration
  • Charging, Rating & Billing, Protocols;TCP/IP, SIGTRAN, CAMEL,Diameter,SMPP,MAP protocol
  • Sales, Activation & Provisioning systems


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