Business Development Representative, Tools & Attachment - Epiroc

The role as Business Development Representative would be responsible to develop the sales of Epiroc drilling consumables, Ground support and Hydraulic attachments for the territories assigned within the West Africa region.

This position will create strategies to grow market share with existing and new accounts, build market position and customer awareness. The Business Development Representative regularly consults with customers to understand needs and positions Epiroc as a supplier of choice to generate revenue growth.

This role has a variety of tasks and is dynamic and changing. Goals and desired results can quickly change, and as a result this role requires regularly meeting and proactively establishing new relationships with prospective customers.

Responsibilities and Expectations

• Travel to mine sites to build relationships and establish lines of communication with key customer decision makers to ultimately secure product acceptance and new orders.
• Work closely with our product application and Operations teams to ensure best in class support to customers.
• Support business development manager to map the market potential, customer segmentation and create the best channel set up to cover the market. 
• Define and execute the strategy as per customer & region to ensure best support to our customers.
• Take ownership of the Tools and Attachment (TLD) response for any inquiry, tender or RFQ for the territory assigned and work with the Business development Manager to negotiate contracts or sale agreements.
• Provide item revenue and quantity forecast to help plan production and material supply.
• Research competition and provide analysis with respect to market characteristics (pricing, threats/opportunities, and competitor and customer initiatives). Discuss the inputs within the team and proactively define our action plans in line with the happenings in the market.
• Prepare and present professionally in front of groups; be active with industry associations to raise awareness of Epiroc TLD products.
• Address the customer problems as necessary, resolve and minimize impact to customer.
• Grow the business, Customer share and Market share in the territories assigned to establish Epiroc as Market leader.
• Enhance high level collaboration with other Epiroc divisions to maintain one face to our customers and to capitalize on synergies & consolidate business opportunities, so that all Epiroc products are given the best opportunity to succeed in the West Africa region.
• Ensure strong relationship with our customers in your territory, understand the requirement and provide best value offering to our customers.

Requirements

Knowledge and Skills

• University degree + 8 years' experience in a similar role.
• Knowledge in areas related to mining and drilling applications
• Proficiency in MS Office, especially Word, Excel, Outlook, and ERP software knowledge is preferred
• Advanced verbal and written communication skills. Solid professional presentation skills to small and large groups
• Always maintain courteous and professional demeanour and communication with customers and internal staff
• Fluency in English and French.

Personality

• Ability to work independently, multi-task and be a self-starter
• Adopt people/relationships focused approaches that will inspire/motivate others and engage their commitment
• Extroverted, warm, enthusiastic, empathetic, stimulating communicator with persuasive "selling" style is preferred
• Exercise leadership based on ability to motivate others with a steady commitment to results and delegating authority