Reputable Company Administrative/Secretarial Jobs in Kumasi
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We are looking for a talented Branch Manager to oversee operations and sales functions of a branch while delivering superior customer service.
You will manage staff and ensure compliance with operational policies and procedures, foster a positive environment, and ensure customer satisfaction and branch profitability.
The successful candidate is also expected to implement corporate strategies at the branch level.
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Responsibilities
- Responsible for branch daily operations, supervision, and leadership at the branch;
- Identify new business opportunities within branch market area based on customer needs on an ongoing basis;
- Ensures branch adheres to operational policies and controls, and compliance with audit and regulatory procedures
- Implement corporate strategies at the branch level
- Responsible for marketing and promoting branch/bank’s products and services and attracting new businesses
- Responsible for general maintenance of the Branch, ensuring safety and securities of branch assets, employees & clients
- Focus on improving customer service and satisfaction at the branch level;
- Meet branch performance goals in terms of sales, etc
- Implements corporate culture through reinforcement of Teamwork, Integrity, Respect, Client first, and Excellence service at the branch level
- Promote the image of the bank in the branch market area.
- Perform other duties as assigned.
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Required Skills or Experience
HND, Bachelor’s degree or equivalent experience;
2 years of Branch manager or management experience;
Comprehensive knowledge of banking rules and regulations;
Excellent oral and written communication skills;
Sales and marketing skills;
Other Requirements
Familiar with core banking software;
Must be computer literate and proficient in word processing and excel;
Ability to work independently;
Must possess management skills.
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