Customer Service Executive - Reputable Company



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Reputable Company Customer Service Jobs in Sunyani


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Job Description

  • JOB TITLE: Customer Service Executive
  • REPORTS DIRECTLY TO: Branch Manager

 

KEY RESPONSIBILITIES

  • Providing Customer Service
  • Handle walk in clients and visitors
  • Telephone Services
  • Capturing of Micro Insurance cases
  • Receipting & Banking
  • General Administrative duties
  • Generate monthly report
  • Claims Administration
  • Any other duties that may be assigned

LEVEL OF AUTHORITY

  • No level of authority. 
  • Directly report to Head, Operation


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Required Skills or Experience

Educational Qualification

A minimum of First Degree

 

Specific Working Experience

A minimum of 3 years as a Customer Service Executive

 

Personality Attributes

  • Creative flair
  • Ability to Multi-task
  • Self-confident, outgoing and not easily intimidated
  • Reliable and trustworthy
  • Organizational Skills
  • Team building and leadership
  • Excellent managerial and administrative skills
  • Ability to be innovative
  • Ability to tolerate stress
  • Excellent relationship 
  • Team building and Leadership

KNOWLEDGE AND SKILLS

  • Excellent relation building and a strong Interpersonal skills that enables the candidate to work with people at all levels in an organization.
  • Proactive, enthusiastic and innovative 
  • Good presentation skills
  • Excellent written and communication skills


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