Assistant Registration Officer - National Identification Authority (NIA)



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As Assistant Registration Officer (ARO), you will be responsible for the following duties:

  • Assisting the District Registration Officer (DRO) to set up, manage queues, maintain and close a registration centre at the end of a registration day;
  • Ensuring that registration materials and equipment are kept in safe custody after the day’s work;
  • Assisting the DRO to educate applicants on registration requirements in order to facilitate fast and accurate data recording;
  • Interviewing applicants and recording accurate personal information of applicants onto the Registration Application Form by following data collection principles and best practices;
  • Providing general customer service support for the District Office;
  • Administering Challenge Forms to challenged applicants;
  • Preparing and submitting daily reports on registrations, record updates, replacements and renewals to the DRO;
  • Assisting the District Registration Officer (DRO) to account for all equipment, logistics, forms and materials used on a weekly basis;
  • Performing other duties that may from time to time be assigned by the Executive Secretary or his representative;


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Qualifications and Experience

  • A Bachelor’s Degree in the Social Sciences, Law, Business, Computer Engineering, Science/Information Technology or related discipline from a recognised University or equivalent professional qualification or HND in related discipline is required;
  • At least one (1) year post-qualification relevant working experience which combines basic information technology and computer networking and hardware prior to working with the NIA;
  • A minimum of six (6) months working experience with NIA;
  • Proven completion of National Service.

Competencies and Skills

  • Excellent communication and interpersonal skills;
  • A high sense of integrity and maturity;
  • Ability to work in a team;
  • Results-oriented and proactive;
  • Ability to work with little or no supervision;
  • Ability to work under pressure;
  • Fluency in written and spoken English
  • Fluency in at least one Ghanaian Language;
  • Strong written and verbal skills;
  • Excellent, legible handwriting;
  • Ability to demonstrate excellent report writing skills;
  • Working knowledge of more than one Ghanaian language is an advantage;
  • Computer literate;
  • Having a licence to practice as a Commissioner for Oaths is an advantage;
  • Willingness to accept posting to any part of the country.

Salary and other Conditions of Service: As applicable in the Public Service


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