Admission Clerks - Halcom Management Services



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Halcom Management Services Administrative/Secretarial Jobs in Accra


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ADMISSION CLERKS (RECEPTION, ANNEX, RADIOLOGY, PATHOLOGY)

SUMMARY OF RESPONSIBILITIES:

Suitably qualified customer-orientated person to provide timeous, efficient front-line service to patients and visitors. The position encompasses pre-admission, admission and reception, ensuring a friendly stress-free admission process and frontline patient liaison, together with the accurate capturing of patient data.

RESPONSIBILITIES AND DUTIES

  • Perform general administration duties involved in the admission of patients to the Hospital in a professional, friendly manner so that customers feel confident and welcome
  • Capture all patient information accurately and timeously


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  • Understand the demographics and aesthetics of the hospital, the wards and ancillary services to be able to assist and direct customers when required
  • Assist with duties as and when instructed by the line manager thus ensuring you promote a harmonious team effort within the department
  • Ensure processes are in line with the working procedures and policies of the Hospital.

JOB REQUIREMENTS

  • Computer literate – must be accurate and pay attention to detail
  • At least 2 years’ experience in reception/admissions in a private healthcare setting
  • Knowledge of hospital procedures and medical aids
  • Good communication and interpersonal skills
  • Flexible and willing to work shift hours
  • Organised and able to work well under pressure
  • Ability to engage various stakeholders and must be able to deliver exceptional customer service.
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