Room Attendant - Foss Services Limited



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Foss Services Limited Hospitalilty/Food Service Jobs in Accra


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Main Purpose of the Job

Responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests, ensuring that all rooms are inviting, clean and address all guest queries politely and knowledgeably.

Reports To:  Executive Housekeeper

Summary of Responsibilities

  • Greeting guests and responding to queries.
  • Changing bed linen and making beds.
  • Replacing used towels and other bathroom amenities, such as shampoo and soap.


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  • Sweeping and mopping floors.
  • Vacuuming carpets.
  • Dusting and polishing furniture.
  • Emptying trash containers and ashtrays.
  • Restocking beverages and food items in the mini bar.
  • Cleaning public areas, such as corridors.
  • Reporting any technical issues and maintenance needs.
  • Updating status of guest rooms on assignment sheet.
  • Returning and restocking cleaning cart at shift end.

Date Required: Current

Required Skills or Experience

Prerequisites

  • Must be honest, pleasant, and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and standards.
  • Able to work in a fast-paced environment with speed and quality.
  • Great personal hygiene and grooming standards.
  • Should be able to communicate, read and write clearly and effectively.
  • Flexible working hours.


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  • Ability to work with little or no supervision while meeting high-performance standards.
  • Physical mobility and stamina.
  • Ability to follow instruction.
  • Professional and polite.

Education

  • High school education or diploma in hospitality is required.
  • Basic computer skills and familiar with Microsoft word/Excel.

Experience

  • One to three years of minimum previous experience required in a Three to Five Star hotel.
  • Previous guest service and/or housekeeping experience.
  • Experience using industrial cleaning equipment and products.


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