Call Center Agent, Accra - Reputable Company



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Job Description: Responsibilities & Requirements


Job Description

  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains communication equipment by reporting problems.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities.
  • Accomplishes sales and organization mission by completing related results as needed.


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Qualification Required & Experience

  • A minimum of an HND is required. 3 years professional experience is also needed.
  • Applicants must have good customer service skills.

 

Location: Achimota, Accra

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