Program Support Director at CARE International

Job Description

PROGRAM SUPPORT DIRECTOR – CARE INTERNATIONAL IN GHANA

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Cooperative for Assistance and Relief Everywhere, Inc. doing business as CARE International in Ghana (“CARE”) is seeking qualified candidates for a role as Program Support Director. The full-time position will be based in Accra with frequent travel to the sub-offices, and occasional international travel.

Candidate Profile

The Program Support (Finance and Administration) Director is a member of the Country Office Senior Management Team (SMT) reporting to the Country Director and responsible for strategic business planning and analysis, and oversight of all financial and administrative operations in CARE Ghana. S/He provides leadership and direction to diverse teams and ensures strong internal controls and optimal operational efficiency for timely and quality program delivery.

S/He contributes to an empowering and uplifting work culture that promotes information sharing and learning; facilitates proactive problem-solving; and upholds integrity and a commitment to excellence. As a member of the SMT, the Program Support Director contributes actively to CO resource mobilisation efforts and the nurturing of donor and strategic partner relations. S/He is proactive in protecting CARE’s image in Ghana and globally, and demonstrates passion and commitment to CARE’s vision and mission. S/He is also an advocate for and champion of gender equality.

Key areas of responsibility of the Program Support Director will include:

1. Financial, Budget and Award Management – coordination and management role in financial system operations to ensure the system is functioning properly and is being effectively used by CO staff.
2. Administrative Oversight – coordination and supervision of procurement, logistics and office management functions ensuring total operational alignment with organisational goals and strategic priorities. S/He supervises a team of unit managers responsible for the day-to-day admin operations.
3. Compliance and Control – ensures capacity for compliance with CARE’s accounting policy and procedures and generally accepted accounting principles (GAAP); global policy and procedures; relevant financial, tax and administrative laws and reporting requirements;

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Required Skills or Experience

• Minimum of a Bachelor’s degree in Accounting, Finance or Business Administration or equivalent with proven knowledge of financial and accounting practices and procedures.
• Membership in one or more relevant, recognised professional bodies – ACCA, CIMA, IBAM, etc.
• Experience with online enterprise resource planning tools and systems such as PeopleSoft and BudgetMate.
• Awareness and understanding of safety and security including cybersecurity protocols will be an added advantage.
• At least seven (7) years in a similar role in the not-for-profit sector preferably with an international NGO.
• Excellent knowledge of not-for-profit financial management, budgeting planning, and administration;
• Proven experience with compliance and risk management and knowledge of the rules and regulations of diverse donors (USAID, EU, DFID, UN, etc.).
• Good knowledge of core operational functions – procurement, logistics, office management.
• Demonstrable success in building and managing diverse teams in a high pressure environment.
• Excellent verbal and written communication skills in English.
• Strong facilitation skills to conduct training and capacity building sessions for small, medium and large sized groups.
• Solid analytical, problem-solving and time management skills.
• Ability to maintain customer satisfaction while handling multiple priorities.
• Ability to quickly learn new systems, processes and procedures and adapt local practices to global standards.
• Good leadership, coaching and negotiation skills.