Enterprise Funeral Services Administrative/Secretarial Jobs in Accra
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2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Transitions is looking for an Operations Manager to Join its team. We invite suitable candidates to apply for this job opportunity.
JOB PURPOSE
- To translate the company strategic objectives to feasible functions, tasks and responsibilities for all key operational functions to implement and execute to achieve desired results.
- Foster a positive environment to ensure customer satisfaction and increase revenue and profitability.
- Ensure compliance of all legislative framework, company policy and engagement with key stakeholders to ensure business continuity and operational efficiency.
KEY RESPONSIBILITIES
- Drive growth of business performance on all Key Performance indicators to ensure profitability
- Ensure policy and processes of the Company are adhered to regarding interaction with the customers
- Deliver excellent customers service and ensure that clients get the best of services according to the set standards of the company
- Drive sales activities of the business
- Proactive management and delivery of deadlines
- Effective management and delivery of tasks against deadlines and manage expectation with various stakeholder
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- Adhere to all relevant processes, policies and procedures. Utilize and update all associated internal systems
- Proactively identify problems, and manage the effective resolution of all problems
- Adhere to all financial and contractual policies and regulations governing the role and the business
- Support in generating ideas, innovation and process improvements. Drive implementation to save money and or improve productivity, efficiency and effectiveness across the business
- Be part of harnessing and driving the acceptable culture of Transitions and demonstrate continuous improvement against core company desired behaviours
- Submit weekly and monthly reports and any other report as requested by the General Manager or Business Leaders
Required Skills or Experience
- 1st Degree in a relevant field from an accredited University. Any other professional qualification though not a key requirement will be desirable
- A minimum of 5 years operational experience
- Experience in the funeral services industry will be an advantage
- Must have strong Leadership qualities and have the ability to lead and engage people to achieve results
- Excellent Communication Skills (oral and written)
- Strong computer knowledge (Microsoft Office)
- Must have demonstrated good/ethical behavior over the years
KEY COMPETENCIES
- Business and Financial/Commercial awareness
- Resilient and Driven to Achieve Results
- Customer Orientation
- People Management Skills
- High Emotional Intelligence in dealing with people/issues/ information
- Good Interpersonal Relations
- Operational Understanding
- Managing Accountability and Controls
LOCATION: Haatso, Accra
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Transitions is looking for an Operations Manager to Join its team. We invite suitable candidates to apply for this job opportunity.
JOB PURPOSE
- To translate the company strategic objectives to feasible functions, tasks and responsibilities for all key operational functions to implement and execute to achieve desired results.
- Foster a positive environment to ensure customer satisfaction and increase revenue and profitability.
- Ensure compliance of all legislative framework, company policy and engagement with key stakeholders to ensure business continuity and operational efficiency.
KEY RESPONSIBILITIES
- Drive growth of business performance on all Key Performance indicators to ensure profitability
- Ensure policy and processes of the Company are adhered to regarding interaction with the customers
- Deliver excellent customers service and ensure that clients get the best of services according to the set standards of the company
- Drive sales activities of the business
- Proactive management and delivery of deadlines
- Effective management and delivery of tasks against deadlines and manage expectation with various stakeholder
ADVERTISEMENT - CONTINUE READING BELOW
- Adhere to all relevant processes, policies and procedures. Utilize and update all associated internal systems
- Proactively identify problems, and manage the effective resolution of all problems
- Adhere to all financial and contractual policies and regulations governing the role and the business
- Support in generating ideas, innovation and process improvements. Drive implementation to save money and or improve productivity, efficiency and effectiveness across the business
- Be part of harnessing and driving the acceptable culture of Transitions and demonstrate continuous improvement against core company desired behaviours
- Submit weekly and monthly reports and any other report as requested by the General Manager or Business Leaders
Required Skills or Experience
- 1st Degree in a relevant field from an accredited University. Any other professional qualification though not a key requirement will be desirable
- A minimum of 5 years operational experience
- Experience in the funeral services industry will be an advantage
- Must have strong Leadership qualities and have the ability to lead and engage people to achieve results
- Excellent Communication Skills (oral and written)
- Strong computer knowledge (Microsoft Office)
- Must have demonstrated good/ethical behavior over the years
KEY COMPETENCIES
- Business and Financial/Commercial awareness
- Resilient and Driven to Achieve Results
- Customer Orientation
- People Management Skills
- High Emotional Intelligence in dealing with people/issues/ information
- Good Interpersonal Relations
- Operational Understanding
- Managing Accountability and Controls
LOCATION: Haatso, Accra
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