IT Training Manager - University of Ghana

The University of Ghana hereby invites applications from suitably qualified persons within the University for the position of IT Training Manager.

POSITION: IT TRAINING MANAGER

REPORTING TO: DEPUTY CHIEF IT OFFICER, SERVICES

SUPERVISES Training Instructors

JOB ROLE

To provide operational support, with respect to Information Technology initiatives to develop the knowledge and skills of students, faculty and staff in the use of ICT for the achievement of the objectives of the University.

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KEY ACCOUNTABILITIES

• Provide quality information communication technology training (ICT) to the University community.
• Plan, coordinate, and monitor all activities of the training unit.
• Develop time table for the trainers.
• Carry out performance assessments to determine the skills gaps between current and desirable learner skill levels;
• Design training programs appropriate to the skills needed;
• Ensure the learning environment and resources support learner needs;
• Design course materials and other documents such as hand-outs, manuals and exercises;
• Maintaining appropriate records of learner development and resource allocation.
• Initiate new ICT programs.
• Setting exam questions and marking of scripts.
• Design, develop and organise IT training programs for students and staff of the University in the usage of IT applications.
• Execute training programs for students and staff of the university.
• Develop training manuals

Qualification Required & Experience

The applicant must be a staff of the University of Ghana at the grade of at least, Principal ICT Assistant and:

• Have a Bachelor’s Degree in an Information Communication Technology related discipline or related field.
• A minimum of three (3) years relevant working experience in an ICT training environment.
• Professional certification in Management Information Systems.

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Required knowledge, Skills and Attributes:

• Excellent knowledge, understanding of the use of ICT productivity tools to facilitate Teaching, Learning, Research and office Administration.
• Team player with energy, enthusiasm and perseverance with the ability to promote and maintain the highest standards in all aspects of the work.
• Very good organisational skills, encouraging positive collaborative working practices.
• Good communication skills, showing sensitivity and strength.
• Mentoring and coaching skills, showing ability to be both constructive and critical.
• Ability and skills to manage change.
• Successful experience of teaching across the age and ability range.
• The ability to build good relationships with all students and adults

Location: Accra